Alex Morgan
Store Manager | Retail Operations, P&L Ownership, Team Development
alex.morgan@email.com · +1 (415) 555-0137 · Austin, TX
Summary
Retail store leader with 9 years of experience growing sales, controlling shrink, and building high-performing floor teams. Known for turning underperforming locations into top-quartile stores within two fiscal quarters.
Experience
Store Manager2019–Present
Northside Outfitters · Columbus, OH
- Grew annual store revenue from $4.2M to $5.1M through targeted merchandising and local promotions.
- Reduced inventory shrink by 38% using weekly cycle counts and revised receiving controls.
- Led a team of 42 associates, cutting turnover from 61% to 34% within 18 months.
- Launched a click-and-collect program that generated $620K in incremental annual sales.
Assistant Store Manager2015–2019
Bayline Home Goods · Indianapolis, IN
- Managed daily operations for a 28,000-square-foot store with 25 staff across three shifts.
- Improved on-time schedule compliance to 97% by rebuilding staffing templates around peak traffic.
- Trained 15 new supervisors, with 12 promoted to lead roles within one year.
- Lowered labor costs by 9% while maintaining customer service scores above 90%.
Education
Bachelor of Science in Business Administration2011–2015
Hollis State University
Skills
P&L Management, Inventory Control, Loss Prevention, Visual Merchandising, Labor Scheduling, Point-of-Sale Systems, Vendor Negotiation, Sales Forecasting, OSHA Compliance, Staff Training, Retail Analytics, Budget Management