Payments for BrightResume Pro and credit packs are not refunded. BrightResume has a free version, so you can build a resume, download it, see your ATS score and try a few AI fixes before deciding to pay.
Cancel anytime
You can cancel your subscription from your account page at any time. You keep Pro until the end of the period you already paid for, and you will not be charged again.
When we do refund
- You were charged twice for the same thing.
- You were charged after you had cancelled.
- A technical fault on our side stopped you from using Pro and we could not fix it.
- The law where you live gives you a right to a refund.
In these cases email support@brightresume.app within 14 days of the charge with the email on your account, and we will sort it out with the reseller that processed your order.
Credits
AI credits, including those in a pack, are not refundable and have no cash value. If an AI fix fails, the credit is returned to your balance automatically.