Alex Morgan
Operations Director | Multi-Site Logistics, Process Improvement, P&L Management
alex.morgan@email.com · +1 (415) 555-0137 · Austin, TX
Summary
Operations leader with 12 years scaling multi-site logistics and service delivery across the Midwest. Known for cutting costs while raising on-time performance and building teams that hold their numbers.
Experience
Operations Director2019–Present
Northside Health Partners · Columbus, OH
- Directed daily operations across six clinics and one distribution center with a $48M annual budget.
- Reduced supply chain costs by 14% through vendor consolidation and a new inventory reorder system.
- Cut patient wait times by 22% by redesigning scheduling workflows and staffing rotations.
- Led a 140-person team through a successful EHR migration completed two weeks ahead of schedule.
Operations Manager2014–2019
Brightline Logistics Group · Indianapolis, IN
- Managed warehouse and fleet operations for 320 employees across three regional facilities.
- Raised on-time delivery from 88% to 97% by implementing lean workflow standards and route optimization.
- Negotiated freight contracts that saved $1.2M annually while maintaining carrier service levels.
- Built a cross-training program that lowered overtime spend by 18% within one year.
Education
BS, Industrial Management2006–2010
Midwest State University
Skills
P&L Management, Supply Chain Planning, Lean Six Sigma, Vendor Negotiation, ERP Systems (SAP, Oracle), Inventory Management, Capacity Planning, KPI Dashboard Development, Budget Forecasting, Process Improvement, Warehouse Management Systems, Continuous Improvement